Union Assurance, Sri Lanka’s premier Life Insurer, has entered a strategic Memorandum of Understanding with Singer PLC, a leading retail company in the nation to be its latest payment collection partner. The partnership aims to enhance customer convenience via Singer’s extensive network of outlets across the country to provide efficient payment collection services.
The partnership will expand Union Assurance’s cash collection points through Singer’s 435 outlets island-wide. Policyholders can make payments at any of these locations, making it easier for them to manage their Life Insurance premiums and loans. Selected Singer branches will offer cash collection services from 8:30 am to 7:00 pm daily. This extended window ensures flexibility for policyholders, allowing them to visit Singer outlets at their convenience, even after regular business hours. Policyholders will also receive real-time updates on their policy status and payment confirmations, ensuring that they can manage their policies on the go.
Among Union Assurance’s plethora of payment collection points are; the Clicklife App, providing real-time updates on policy information, including dues, balances, and claim status while providing innovative features to support the well-being of users. Policyholders can make premium payments through Quick Pay – https://portal.unionassurance.com/auth/sign_in/otp or the Customer Portal – https://pay.unionassurance.com/ on the Union Assurance website. Policyholders can also make payments through mobile payment services such as mCash and eZ Cash, or visit partner banks, including Bank of Ceylon, Sampath Bank, Commercial Bank, People’s Bank, Seylan Bank, Nations Trust Bank, NDB Bank, Standard Chartered Sri Lanka, DFCC Bank, Union Bank, Hatton National Bank, National Savings Bank, and Pan Asia Bank. Additional third-party options for premium collection include Abans Payments and Keells Super payments.
Union Assurance is a subsidiary of John Keells Holdings PLC (JKH), the largest conglomerate listed on the Colombo Stock Exchange, operating with over 70 companies in 7 diverse industry sectors. The Company has completed over three decades of success with a Market Capitalisation of Rs. 23.6 Bn, and a Life Fund of Rs. 64.1 Bn as of end December 2023. Set to protect lives and enrich the well-being of all Sri Lankans, Union Assurance offers Life Insurance solutions that cover the health, investment, protection, retirement, and education needs of Sri Lankans. With an island-wide branch network and an over 4,000-strong workforce, Union Assurance continues to invest in people, products, and processes with a customer-centric focus to be responsive to emerging changes in the Life Insurance industry.
