Citizens Development Business Finance PLC (CDB) created a revolutionary chapter in its history when it ceremonially opened its wholly owned state of the art Regional Office in Kurunegala. Founded on its strategic compass of embracing a sustainability embedded business model that intertwines a digitally driven eco-system reflective of emerging business requirements, the Kurunegala Regional Office now sets the benchmark higher in customer service excellence.
The architect designed purpose-built complex will house a modern training and development facility which, given CDB’s committed focus to creating a winning team through constant upskilling, will be the training hub for all regional branches. Ergonomics plays a key role in the design of the interiors including maximizing of space, natural light and a calming colour palette which is complemented with large spacious areas housing lush greenery, a definite positive for both customers and Team CDB who live and work in fast paced environment.
Adding to its energy saving model built on utilizing alternative energy sources, CDB will be installing a rooftop solar system to the building. Ample parking too has been added as a stress reliever for customers who are welcomed into friendly and open spaces with CDB’s trademark hospitality. Having envisioned and crafted its visionary pathway to ensure becoming a highly socially impacting environmentally conscious organization, the Kurunegala Regional office embeds the CDB ethos of a tech-based future strategy, leading CDB to become a resource-efficient organization. The Kurunegala Regional Office therefore incorporates a rainwater harvesting system and an irrigation system that keeps plants watered and cools the complex due to evaporation, maximizes natural lighting and uses green screens to reduce thermal penetration.
As one of the top four NBFIs in Sri Lanka, CDB acknowledges wholeheartedly the responsibility of its corporate stewardship of creating and sustaining a progressive and sustainable business environment. The multi-awardwinning organization has shown repeatedly in its journey of over 27 years that it remains unwaveringly committed to financial inclusion which will in turn foster a nation that will stand tall as a champion of change. The Kurunegala Regional Office is one more step in the direction of its revolutionary charge.
Picture catption: Symbolising customer care excellence and customer engagement, Team CDB ceremonially
