Reaffirming the continued love, trust, and unwavering support of the people of Sri Lanka, Commercial Bank of Ceylon has once again been voted the ‘People’s Private Banking Services Brand of the Year,’ securing this coveted title for the fourth consecutive year at the SLIM Kantar People’s Awards 2026 and retaining its standing as the most popular private sector bank in Sri Lanka.
Presented by the Sri Lanka Institute of Marketing (SLIM) and based on independent research conducted by global insights leader Kantar, the People’s Awards are among the most anticipated accolades in the country’s corporate calendar. Distinctively determined by consumer preference rather than a panel of judges, the awards recognise the brands and personalities that are closest to the hearts of Sri Lankans, through a rigorous nationwide survey and analysis process.
Commercial Bank said the continuation of this recognition for a fourth successive year reflects the enduring trust and affinity the Bank enjoys among customers across the island, as well as the strength of its brand engagement and customer-centric strategies. The accolade underscores the Bank’s ability to remain relevant and responsive to evolving customer expectations, while consistently delivering service excellence and innovative banking experiences.
Sri Lanka’s largest private sector bank and the most-awarded financial institution in the country, Commercial Bank serves a customer base of over four million and continues to lead the industry in key segments including SME lending. The Bank’s sustained investment in brand building through impactful thematic campaigns, inclusive multilingual communications, and a strong digital presence, has enabled it to connect meaningfully with diverse customer segments across the country.
The Bank has also maintained a dominant presence across digital platforms, supported by industry-leading engagement on its corporate website and social media channels, alongside strategic sponsorships and on-ground activations at both national and regional level. This holistic approach to customer engagement has further strengthened its position as a brand that resonates deeply with Sri Lankan consumers.
For the People’s Awards, SLIM partners with Kantar to conduct comprehensive, country-wide research, with respondents invited to name their preferred brands and personalities across multiple categories. The resulting honours are therefore regarded as the ultimate expression of consumer endorsement in Sri Lanka, making Commercial Bank’s fourth consecutive win a powerful testament to its sustained popularity and public trust.
Commercial Bank is the first Sri Lankan bank with a market capitalisation exceeding US$ 1 Bn. and was also the first bank in the country to be listed among the Top 1000 Banks of the World. Commercial Bank has the highest capital base among all Sri Lankan banks, is the largest private sector lender in Sri Lanka, and the largest lender to the country’s SME sector. Ranked No. 1 in the Business Today Top 40, Commercial Bank is recognised as the most respected and most-awarded Bank in Sri Lanka. Commercial Bank is also a leader in digital innovation and is Sri Lanka’s first 100% carbon-neutral bank.
Commercial Bank operates a network of 272 strategically located branches and automated machines island-wide, and has the widest international footprint among Sri Lankan banks, with 20 branches in Bangladesh, a fully-fledged Tier I Bank with a majority stake in the Maldives, a microfinance company in Myanmar, and a representative office in the Dubai International Financial Centre (DIFC). The Bank’s fully owned subsidiaries, CBC Finance PLC and Commercial Insurance Brokers (Pvt) Limited, also deliver a range of financial services via their own branch networks.
Photo caption:
Senior members of Commercial Bank’s marketing team led by Mrs Ashani Senaratne, Assistant General Manager – Marketing, accept the award on behalf of the Bank.
