Passengers have voiced strong complaints over heavy congestion at the Bandaranaike International Airport (BIA) last night, where long queues were reported at both check-in counters and immigration. Several travelers said they nearly missed their flights due to the extended delays.
According to accounts from passengers, the airport was functioning beyond its capacity, with multiple flights scheduled around the same time. This resulted in significant overcrowding in the departure areas. Tourists were among those affected, many of whom expressed frustration over the chaotic situation.
Numerous travelers also took to social media to highlight their experiences, calling on authorities to resolve staffing and scheduling shortcomings in order to prevent similar disruptions in the future.
